Explore how Cool Blue VA is transforming healthcare practices by providing trained medical virtual assistants to support administrative tasks, improve patient care, and reduce burnout for doctors. In this episode of the Outcomes Rocket podcast, Justin Lam, co-founder and CEO, and Dr. Carrie Lam share their journey of building Cool Blue VA — a company that connects medical practices with remote professionals from the Philippines.
Cool Blue VA's virtual assistants handle customer service, insurance verification, scribing, marketing, and more, helping doctors focus on patient care while improving operational efficiency. With a two-week free trial and a 95% decrease in unanswered calls, Cool Blue VA helps healthcare providers achieve better outcomes and work-life balance.
